Privacy Policy

Who we are

CintaMama Lactation is committed to providing quality lactation consultation for its clients. We recognise the importance of ensuring that our clients (mothers, babies, and families) are fully informed and involved in their lactation care.

We are bound by the Australian Privacy Principles. These principles set the standards for the way we handle personal information collected from the clients we support. As every client is aware, it is necessary for us to maintain the files pertaining to your lactation care information.

These files contain the following information:

  • Personal details.
  • Notes, details, and records of management made during lactation consultation.
  • Referral to/from other health professionals as needed.

Your lactation care files are handled with the utmost respect for your privacy. The files will be accessed by Lactation Consultant in CintaMama Lactation, and where necessary for the admin to handle your files to address administrative requirements as receiving lactation care. Our admin is bound by strict confidentiality requirements.

At times, it may be necessary to allow external organisations to access CintaMama Lactation practice files and possibly to view the lactation care records. They will be aware of the need to preserve the requirements of the Privacy Act.

Ordinary, we will not release the contents of your lactation care file without your consent. However, we advise that there may be occasions when we will be required to release details. For example, where the law requires it, such as subpoenas.

We advise that as a client of CintaMama Lactation, you have the right to access any information we have concerning you. Should you wish to access information, please ask your Lactation Consultant during your visit, or send us an email to [email protected] about this enquiry. Should you, at any time, have a complaint in relation to the policy of CintaMama Lactation practice, they should be made in writing, addressed to [email protected], marked “Private and Confidential”, and it will be attended to as soon as possible.

About The Website

Our website is https://cintamama.com

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

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Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.